TERMS & CONDITIONS

This website is owned and operated by Adoring Doulas LLC, owned by Krystil Hofsky (“Company,” “we,” “us,” “our”). These Terms and Conditions (“Terms”) set forth the terms under which you may use our website and services, including any programs, courses, trainings, products, and offerings provided by Adoring Doulas LLC and Innerbloom Doula Institute (“Services”). By accessing or using this website or any Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

PURCHASES AND PRICING

When purchasing any item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to purchase; and (ii) you enter into a legally binding contract when you complete the checkout and payment process.

Prices for Services and products are listed on the website. We reserve the right to change prices at any time and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax may be available on individual product pages.

There may be fees associated with your purchase or use of Services, including taxes and transaction fees.

2. RETURNS AND REFUNDS

NO REFUND POLICY
Adoring Doulas LLC strictly adheres to a no refund policy for all products and Services, including but not limited to Innerbloom Doula Institute, childbirth education e-books, classes, workshops, and doula support. All purchases are final.

No refunds will be issued for scheduling conflicts, change of mind, misunderstanding of program content, dissatisfaction, failure to complete, withdrawal, lack of participation, or misunderstood discounts.

3. ENROLLMENT COMMITMENT AND IRREVOCABILITY

Enrollment in any program, course, training, class, or offering provided by Adoring Doulas LLC or Innerbloom Doula Institute constitutes a binding, non-cancelable commitment.

Once enrolled, there are no cancellations, no withdrawals, no pauses, and no termination of financial obligation for any reason, including but not limited to changes in financial circumstances, lack of time, personal hardship, medical situations, or change of mind.

You acknowledge and agree that enrollment represents a commitment to the program in its entirety, and that payment plans are not subscriptions but a structured method of fulfilling a full financial obligation.

Statements such as inability to afford payments, lack of time, overwhelm, dissatisfaction, or non-use do not void this agreement.

4. TUITION, PAYMENT PLANS, DEFAULT, ACCESS, AND CERTIFICATION

4.1 Full Tuition Obligation
By enrolling in any program offered by Adoring Doulas LLC or Innerbloom Doula Institute, you agree to pay the full tuition amount regardless of participation, completion, withdrawal, or termination. Tuition remains owed in full even if access is removed and even if you do not receive certification.

4.2 Payment Plans Are Fixed Schedule Commitments
If you select a monthly payment plan, you agree that payments are due on a fixed schedule on the same date each month, as displayed at checkout or otherwise provided in writing. Monthly payment plans are a commitment to pay in full and are not subscriptions. Payment plans are not pay when you can arrangements.

4.3 Payment Authorization
By enrolling, you authorize Adoring Doulas LLC to charge your selected payment method for the full balance owed, including all scheduled installments. You agree to maintain valid payment information at all times.

4.4 Failed Payments, Late Payments, and Default
If a scheduled payment fails, is declined, or is not received on the due date, you agree to promptly update your payment method and pay the outstanding balance within 48 hours. No later. A missed payment constitutes a breach of these Terms and may be treated as a default. Defaults will be sent to collections or small claims court.

4.5 Grace Period and Extensions
Any grace period or extension is offered solely at our discretion and does not modify these Terms or waive our right to enforce the original payment schedule. Extensions are not guaranteed. Repeated extensions are not guaranteed.

4.6 Suspension and Termination of Access for Nonpayment
If your account is delinquent or in default, your access to the program, community, course materials, live calls, recordings, resources, and any associated Services until your account is brought current will be suspended or terminated permanently . Suspension or termination of access does not cancel or reduce the financial obligation. If you have more than 1 delinquent payment (a payment that surpasses the 48 hour grace period), your access may be permanently removed.

4.7 Certification Eligibility

Certification, completion status, certificates, letters of completion, verification of enrollment, or any credential associated with Innerbloom Doula Institute will only be issued if the Participant’s account is paid in full and in good standing.

If the account is delinquent, in default, sent to collections, or access has been suspended or terminated for any reason, the Participant will not receive certification, regardless of participation, progress, or completion of coursework.

Failure to complete payment in full permanently forfeits eligibility for certification.

4.8 Acceleration Clause
If you miss two payments, remain delinquent beyond any discretionary grace period, or otherwise default, we may declare the remaining balance immediately due and payable.

4.9 Collections and Legal Enforcement
Failure to complete payments will result in enforcement action through collections, small claims court, or other lawful means. You agree to pay all amounts due, including any reasonable costs of collection, attorneys’ fees, and expenses permitted by applicable law.

4.10 Chargebacks and Payment Disputes
You agree not to dispute or charge back payments as a substitute for requesting support or resolution. Chargebacks, reversals, or payment disputes may result in immediate suspension or termination of access. You remain responsible for the full balance owed, plus any fees incurred by the Company as a result of the dispute, to the maximum extent permitted by law.

4.11 Invoices
Invoices must be paid within seven days of issuance unless otherwise stated in writing. Failure to pay may result in removal from the program and revocation of access. Outstanding balances remain due and enforceable.

5. SCHOLARSHIPS AND DISCOUNTED ENROLLMENT

Scholarship awards and discounts reduce tuition but do not eliminate financial responsibility for the remaining balance. Withdrawal, non-participation, removal, termination of access, or ineligibility for certification does not release you from payment obligations.

Scholarships and reduced tuition are conditional on timely payments and compliance with program policies. If you default on payments or violate these Terms, we may revoke your scholarship status and enforce the outstanding balance under the terms of this Agreement.

6. DIGITAL PRODUCTS, CLASSES, AND WORKSHOPS

All digital products are non-refundable once accessed or downloaded. Enrollment in classes and workshops is non-refundable regardless of attendance, scheduling conflicts, emergencies, or technical difficulties.

7. REFERRALS AND AFFILIATE CODES

Participants enrolled in Innerbloom Doula Institute may receive an affiliate code. Affiliate codes must be applied at checkout to receive credit. There will be no retroactive discounts applied after checkout. Codes are valid for full-price enrollments only and may not be combined with scholarships or other discounts unless explicitly stated in writing. Referral/affiliate codes and payments are not applied to scholarship recipients, no exceptions.

8. PROPRIETARY CONTENT, RECORDINGS, CONFIDENTIALITY, AND NO REDISTRIBUTION

All Innerbloom Doula Institute content, including but not limited to curriculum, videos, class recordings, audio, slide decks, templates, worksheets, scripts, frameworks, checklists, assessments, downloads, community content, written materials, program structure, and any other resources provided (collectively, “Content”), is proprietary intellectual property owned by Adoring Doulas LLC and is protected by copyright and other applicable laws.

Your enrollment grants you a limited, personal, non-transferable, revocable license to access Content for your individual education only. Enrollment does not transfer ownership of any Content.

8.1 No Redistribution, Sharing, or Derivative Use
You may not, under any circumstances:
a) Share, forward, distribute, sell, sublicense, publish, upload, post, display, or otherwise make Content available to any third party
b) Allow any other person to access your login, downloads, files, links, or community access
c) Copy, reproduce, modify, translate, transcribe, re-type, or create derivative works from Content
d) Use Content, in whole or in part, to create, support, improve, or deliver any course, training, workshop, certification, mentorship, membership, program, or curriculum, whether paid or free
e) Recreate Innerbloom curriculum, frameworks, templates, or teaching structure in another format, including your own slide decks, workbooks, guides, trainings, or resource libraries, even if rewritten

This restriction includes redistribution by any method, including screenshots, screen recordings, copy and paste, file downloads, re-typed content, shared drives, private groups, email, text, and social media.

8.2 Recordings Access and Download Prohibition
All class recordings and video content are provided for streaming access only. You may not download, save, store, copy, screen record, capture, or otherwise transfer any class recordings or video content onto your own device, hard drive, cloud storage, external drive, shared folder, or any third-party platform.

This includes but is not limited to downloading from Google Drive, saving videos for offline access, creating copies within your own Drive, using browser extensions or third-party tools to download recordings, screen recording, or recording the screen with another device.

Any attempt to download, copy, capture, or store recordings outside of the Innerbloom delivery system is prohibited and may result in immediate removal and termination of access without refund. If you are enrolled on a payment plan, you remain responsible for all remaining payments and obligations.

8.3 Artificial Intelligence and Third Party Tools
You may not upload, input, or otherwise provide any Content into any artificial intelligence tool, language model, bot, or third-party software for the purpose of generating, rewriting, summarizing, repurposing, or creating derivative materials, trainings, templates, or public content, unless we provide written permission.

8.4 Confidentiality
All Content, methods, internal materials, and community information are confidential. You agree to keep Content private and you may not disclose, teach, publish, or distribute this information to others.

8.5 No Solicitation of Innerbloom Students
You may not solicit, recruit, or invite Innerbloom students, members, or alumni into any competing training program, certification, or education program, including through direct messages, email, text, social media outreach, or invitations to external groups or communities.

9. COMPETING TRAINING PROGRAM AUTOMATIC REMOVAL

By enrolling, you agree that if you create, launch, teach, market, sell, or materially participate in any doula training, doula certification, doula education program, or substantially similar training program at any time after enrolling, you will be automatically removed from Innerbloom and your access will be terminated immediately and indefinitely.

Material participation includes serving as a founder, co-founder, instructor, guest instructor, curriculum creator, content contributor, advisor, affiliate, partner, or contractor, or providing materials, templates, recordings, or instruction for any such program.

Termination of access under this section does not cancel or reduce the financial obligation. If you are enrolled on a payment plan, you remain responsible for all remaining payments and obligations.

10. ENFORCEMENT, TERMINATION, NO REFUND, AND REMEDIES

We may investigate suspected violations and may take action based on a reasonable determination of misuse. We are not required to provide access during an investigation.

Any violation of these Terms, including suspected or confirmed misuse, may result in immediate termination of access without notice and without refund. The restrictions in these Terms survive termination of access, cancellation, or completion of the program.

We reserve the right to pursue all available legal and equitable remedies, including takedown requests, injunctive relief, damages, and recovery of attorneys’ fees and costs, to protect our intellectual property and business interests. We retain sole discretion to determine whether conduct violates these Terms and whether a program is substantially similar or competitive.

11.OPTIONAL LIMITED USE WITH CLIENTS

You may use select tools explicitly intended for client education in your private doula practice only, as provided by Innerbloom and only with your own clients. You may not use Innerbloom materials to teach other professionals, train doulas, or create any educational program or resource library.

12.DISCLAIMERS (EDUCATION, MEDICAL, RESULTS, AND LIABILITY)

All content, materials, trainings, classes, written resources, verbal instruction, discussions, examples, demonstrations, and shared experiences provided by Adoring Doulas LLC and Innerbloom Doula Institute are for educational and informational purposes only.

Nothing provided constitutes medical advice, diagnosis, treatment, mental health care, or clinical guidance of any kind. Participation does not create a healthcare provider patient relationship.

Participants are solely responsible for consulting licensed healthcare professionals regarding pregnancy, birth, postpartum care, mental health, and medical decisions. Adoring Doulas LLC and Innerbloom Doula Institute are not responsible for medical decisions or outcomes.

Pregnancy, birth, postpartum recovery, emotional wellbeing, infant outcomes, and professional results are inherently variable. No guarantees are made regarding outcomes, results, certification, income, or business success.

By enrolling, you assume full responsibility for how information is applied and agree that Adoring Doulas LLC and Innerbloom Doula Institute are not liable for birth outcomes, postpartum experiences, physical or emotional health outcomes, client outcomes, professional decisions, or perceived harm.

13. PROFESSIONAL CONDUCT, COMMUNITY STANDARDS, AND REMOVAL

Adoring Doulas LLC is committed to maintaining a professional, respectful, integrity-driven learning environment.

Constructive feedback and respectful communication are welcome. However, unprofessional conduct, disparagement, defamation, misrepresentation, or behavior that undermines instructors, guest teachers, participants, or the learning environment will not be tolerated.

This includes public or private commentary that is hostile, harmful, misleading, or damaging to the reputation or integrity of the program or its educators.

Violation of these standards, as determined at our sole discretion, will result in immediate removal and expulsion from the program without refund. Removal does not cancel or reduce financial obligations.

Information shared within program spaces is confidential and may not be recorded, shared, or disclosed outside of the program.

14. TESTIMONIALS

By participating, you grant permission for Adoring Doulas LLC to use written, video, or photographic testimonials in marketing materials. You may opt out by submitting a written request.

15. TECHNOLOGY, FORCE MAJEURE, AND LIABILITY LIMITATIONS

You are responsible for adequate internet access and compatible technology. We are not responsible for user-side technical issues.

We are not liable for delays or failures due to circumstances beyond reasonable control, including natural disasters, illness, outages, or governmental restrictions.

To the maximum extent permitted by law, Adoring Doulas LLC shall not be liable for indirect, incidental, consequential, or punitive damages arising from participation or inability to access Services.

16. LEGAL PROVISIONS

If any provision is found unenforceable, the remaining provisions remain in full force and effect.

These Terms constitute the entire agreement between you and Adoring Doulas LLC regarding your use of the website and Services.

You agree to indemnify and hold harmless Adoring Doulas LLC from any claims arising from your use of Services.

These Terms are governed by the laws of the United States. Any disputes shall be resolved exclusively in a court of competent jurisdiction located in the designated venue.

17. MODIFICATIONS

We reserve the right to modify these Terms at any time. Continued use of Services constitutes acceptance of updated Terms.